GEZE Services
We offer comprehensive customer- and solution-oriented services for planning, installing, and maintaining GEZE products.
Services
GEZE Services
At GEZE, our goal is your long-term satisfaction, and we want our products to meet your needs in a reliable and trouble-free way. That’s why our emphasis is on comprehensive advice and services so highly – throughout the entire project cycle. You’ll find a list of many of our services below.
Why service at all?
Solution-oriented service - fast, competent, and customised
An automatic door is a piece of machinery and just like any other machinery it needs to be checked and maintained as it could become unreliable and potentially dangerous. Servicing manual and automatic doors will:
Maintain accessibility
Ensure that all users, whether visitors, customers or staff, can always access the building and that the elderly, disabled or young are not prevented from using the facilities.
Increase efficiency
Ensure product reliability is maintained and that it is always working to its optimum level.
Prolong usability
The useful life expectancy of automatic doors can be greatly increased by regular servicing and maintenance.
Reduce lifetime costs
Over its lifetime a regularly serviced automatic door costs less to maintain than doors reliant on urgent reactive call outs.
Avoid potential litigation
Ensuring that manual and automatic doors are safe in operation helps prevent potential injury to users and so reduce the possibility of litigation.
Ensure you meet your responsibilities
Providing a fully functioning entrance system that is accessible at all times will ensure you fulfil your responsibility as the building occupier or facilities management company looking after the building.
Accreditations
Our memberships and accreditations
High standards of product quality, professionalism and health and safety are paramount in the construction industry. GEZE UK is a member of the following organisations that define and promote these standards.
Immediate response
When an automatic door stops working you need assistance - fast!
© Karin Fiedler / GEZE GmbH
GEZE UK service never closes. We offer a 24 hour seven day a week reactive call out service throughout the year.
- You will always be able to contact us
- You will always speak to a real person
- All details are recorded to ensure we meet our high standards
- We guarantee fast response times
- We guarantee competitive rates
- We have well equipped vehicles stocking popular components
- Worksheets record time spent on site and detail work completed
- Quotations for further work are issued within 48 hours
- Door operator conversions available if required
- All doors tagged for asset management purposes
CPD programme
Training and seminars (CPD)
Logo network partners UK
GEZE UK's presentations have been produced using the latest Microsoft Powerpoint animation techniques and are suitable for small or large groups. We have not included (nor are allowed to include) any specific product information in the presentation, but have a full product information is available if required.
GEZE UK offer a range of CPD seminars, each one lasts 40 minutes and is available across the UK.
In addition to the traditional lunchtime CPD, we offer a breakfast CPD, any time between 7am - 10am, or a tea-time session, between 4pm - 7pm, can be arranged. In fact, we can be really flexible if you want a CPD seminar at another time just let us know.
Training and seminars (CPD)
PPM Contracts
Service packages for Planned Preventative Maintenance (PPM)
© Karin Fiedler / GEZE GmbH
As more individuals across the UK are encouraged to apportion blame with a view to receiving compensation when something goes wrong, so companies have to ensure that they have done all they can to prevent accidents and protect themselves in the event of litigation.
A Planned Preventative Maintenance programme, PPM, can help offer that protection and in the event of an accident can demonstrate that all reasonable care has been taken to ensure a door is working correctly and so offer a defence should a court case arise.
However that is not the only reason to have a PPM contract; like any equipment an automatic door will only perform to its optimum efficiency if it is maintained regularly and correctly.
Go to the detailed Service packages
Glossary
The GEZE glossary of technical terms explains key terms related to door, window and safety technology from “A” for activation devices to “V” for ventilation.
GO TO THE GLOSSARYInformation on our company, products, and services
You will find extensive materials in our download area. Further product information is available from the GEZE customer portal. If you need additional information, please don’t hesitate to contact us personally.
Contact
Technical support
+44-1543-622964
Specification Support
+44-1543-622963
GEZE Service 24/7
+44-8456-777-781